1. Help Center
  2. Service + Support

How do I submit tickets to ET Group?

Incident Communication Methods

Support tickets can be opened in a variety of ways. Our Online Ticketing system on our website is best for easy, consistent submissions. This method ensures we have all the info we need to get your issue assigned and triaged as quickly as possible. The system is mobile-friendly with no app required.

  1. Online Ticketing: https://etgroup.ca/submit-a-support-ticket/
  2. Email: support@etgroup.ca
  3. Telephone: 416-477-2749 or Toll Free 1-855-509-5491